{"version":"1.0","provider_name":"Berio","provider_url":"https:\/\/www.cliniqueberio.ca\/en\/","author_name":"sophie","author_url":"https:\/\/www.cliniqueberio.ca\/en\/author\/sophie\/","title":"Customer complaints procedure\u00a0 - Berio","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"aHIqMQE2q5\"><a href=\"https:\/\/www.cliniqueberio.ca\/en\/customer-complaints-procedure\/\">Customer complaints procedure\u00a0<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.cliniqueberio.ca\/en\/customer-complaints-procedure\/embed\/#?secret=aHIqMQE2q5\" width=\"600\" height=\"338\" title=\"&#8220;Customer complaints procedure\u00a0&#8221; &#8212; Berio\" data-secret=\"aHIqMQE2q5\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","description":"Customer complaints procedure\u00a0 Complaints manager Complaints handling is the responsibility of the manager in charge at each branch. The manager ensures that each complaint is handled in accordance with the established procedure. Filing a complaint All complaints must be submitted in writing, with a clear description of the problem encountered. Acknowledgement of receipt Within seven [&hellip;]"}